FAQs

Waterproofing Integrity answers all your questions regarding waterproofing consultation, testing and inspection.

Common Questions

How quickly will someone get back to me?

Our SLA is under 4 hours during business hours. Most enquiries receive a call within 2 hours. After-hours submissions are actioned first thing the next business day.

Do you work nationally?

Yes. We have offices in Sydney, Melbourne, and Brisbane with specialists covering all states and territories.

What does an initial consultation involve?

We will discuss your project, understand the scope, and recommend the right service, whether that is a design review, inspection program, testing, or defect assessment. There is no cost or obligation for the initial conversation.

Do you provide waterproofing installation?

No. We are 100% independent consultants. We design, inspect, test, and advise. We never install. That independence is what makes our advice trustworthy.

What size projects do you work on?

Everything from single-dwelling remediation to multi-tower developments. Our client base includes tier-1 builders, major developers, and individual asset owners.

What accreditations do you hold?

We are NATA accredited for waterproofing testing and members of the Australian Institute of Waterproofing (AIW). Our team includes qualified building inspectors and registered engineers.

How are your fees structured?

Fees depend on scope, complexity, and service type. We provide a clear proposal with fixed pricing before any work begins. No hidden costs.

Can I send you plans or documents before our call?

Absolutely. After submitting the form, you will receive a confirmation email with instructions for sharing project documentation securely.

New topic

How quickly will someone get back to me?

Our SLA is under 4 hours during business hours. Most enquiries receive a call within 2 hours. After-hours submissions are actioned first thing the next business day.

Do you work nationally?

Yes. We have offices in Sydney, Melbourne, and Brisbane with specialists covering all states and territories.

What does an initial consultation involve?

We will discuss your project, understand the scope, and recommend the right service, whether that is a design review, inspection program, testing, or defect assessment. There is no cost or obligation for the initial conversation.

Do you provide waterproofing installation?

No. We are 100% independent consultants. We design, inspect, test, and advise. We never install. That independence is what makes our advice trustworthy.

What size projects do you work on?

Everything from single-dwelling remediation to multi-tower developments. Our client base includes tier-1 builders, major developers, and individual asset owners.

What accreditations do you hold?

We are NATA accredited for waterproofing testing and members of the Australian Institute of Waterproofing (AIW). Our team includes qualified building inspectors and registered engineers.

How are your fees structured?

Fees depend on scope, complexity, and service type. We provide a clear proposal with fixed pricing before any work begins. No hidden costs.

Can I send you plans or documents before our call?

Absolutely. After submitting the form, you will receive a confirmation email with instructions for sharing project documentation securely.

Different Topic

How quickly will someone get back to me?

Our SLA is under 4 hours during business hours. Most enquiries receive a call within 2 hours. After-hours submissions are actioned first thing the next business day.

Do you work nationally?

Yes. We have offices in Sydney, Melbourne, and Brisbane with specialists covering all states and territories.

What does an initial consultation involve?

We will discuss your project, understand the scope, and recommend the right service, whether that is a design review, inspection program, testing, or defect assessment. There is no cost or obligation for the initial conversation.

Do you provide waterproofing installation?

No. We are 100% independent consultants. We design, inspect, test, and advise. We never install. That independence is what makes our advice trustworthy.

What size projects do you work on?

Everything from single-dwelling remediation to multi-tower developments. Our client base includes tier-1 builders, major developers, and individual asset owners.

What accreditations do you hold?

We are NATA accredited for waterproofing testing and members of the Australian Institute of Waterproofing (AIW). Our team includes qualified building inspectors and registered engineers.

How are your fees structured?

Fees depend on scope, complexity, and service type. We provide a clear proposal with fixed pricing before any work begins. No hidden costs.

Can I send you plans or documents before our call?

Absolutely. After submitting the form, you will receive a confirmation email with instructions for sharing project documentation securely.

Have a different question?

Get in touch. We’ll have the right specialist in touch within 4 hours.

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